Work History
University Bookstore
September 2009 – Present
Temporary Cashier
Seattle, Washington
206.634.3400
Responsibilities include: customer service, sales, managing credit card and cash transactions, organization.
Blaze LLC
November 2009 – March 2010
Temporary Sales Associate
Juneau, Alaska
907.364.3704
Responsibilities included: customer service, sales, managing credit card and cash transactions, organization, tidiness, opening and closing the store, managing self-efficiency, organizing merchandise.
University of Utah Campus Store
July 2007 – July 2008
Merchandise Sales Associate
Salt Lake City, Utah
801.581.6326
Responsibilities included: customer service, sales, managing self-efficiency, organizing merchandise, tidiness, phone line answering and call handling responsibilities, managing credit card and cash transactions, sorting merchandise, sorting and receiving arriving packages.
Convergys: DirecTV Project
January 2007 – May 2007
Customer Service Representative
Murray, Utah
801.715.8000
Responsibilities included: customer service, quality performance, call handling responsibilities, billing, credit card and check by phone transactions, objection handling, technical troubleshooting.
The Flagship Inn
July 2005 – August 2006
Front Desk Clerk
Ashland, Oregon
541.482.2641
Responsibilities included: customer service, hospitality, multiple phone line answering and call handling responsibilities, organization, tidiness, general room maintenance, managing credit card and cash transactions, closing the office for the evening, and nightly audit and balancing of daily income and credits.